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About Asairu

What is barrier-first skincare?

Barrier-first skincare means every formula is designed to support your skin's natural protective layer before anything else. A healthy skin barrier locks in moisture and keeps irritants out . when it's compromised, skin becomes more prone to dryness, sensitivity, and breakouts. Our products are built to strengthen that barrier first, so the rest of your routine works better.

What does “skincare that evolves with you” mean?

Skin changes across life stages, hormones, pregnancy, postpartum, environment, and age all shift what your skin needs. Rather than formulating for one skin type or one moment in time, we design products that are gentle and adaptable enough to support your skin through those changes, instead of needing a full routine overhaul every few years.

What makes Asairu different from other skincare brands?

Most skincare brands formulate for a single skin type or a single moment in time. We build every product around barrier health, because a strong barrier is the foundation of all healthy skin, no matter your age or stage of life. Our products are gentle, affordable, and designed to adapt with you as your skin changes, so you don't need a new routine every few months. We believe in fewer, better-formulated products that actually work, instead of over-complicated routines with unnecessary steps.

Ingredients & Product Use

What order should I apply my Asairu products in?

1. Cleanse

2. Rose Hydrating Essence

3. The Clarity Serum

4. Barrier Restore Cream

5. Baobab Resilience Oil (optional, for extra nourishment — apply last, especially at night)

Is Asairu suitable for sensitive skin?

Yes our formulas are designed with sensitive skin in mind, using gentle, barrier-supporting ingredients. That said, we always recommend a patch test before adding any new product to your routine.

Can I use these products during pregnancy?

Our products are formulated with gentle, non-irritating ingredients. While we don't use any ingredients known to be problematic during pregnancy, we always recommend checking with your midwife or doctor before starting any new skincare product.

Are your products cruelty-free?

Yes , all Asairu products are cruelty-free.

Shipping & Returns

What are your shipping times and costs?

We offer two UK shipping options: Standard (£4.99) arrives in 3-5 working days, and Express (£6.99) arrives in 1-2 working days. All orders are dispatched within 24 hours on business days.

Do you ship internationally?

We currently ship within the UK and are working on expanding to international markets soon.

What’s your return and refund policy?

We offer a 14-day return policy for items in their original, unopened packaging. For hygiene reasons, we cannot accept returns of opened products. If you choose to return an unused item, you'll need to cover the return shipping cost.

Damaged or faulty items: If your order arrives damaged or faulty, please contact us within 24 hours with a photo. We'll assess the issue and resolve it for you as quickly as possible. We cover all shipping costs for damaged or faulty items.

How do I track my order?

You will receive a tracking information by email once your order ships.